Avensoft Help Desk - How to construct a New vs Closed report

How to construct a New vs Closed report

This report is added in version 4.30.6. It shows the counts of requests submitted, resolved and closed.

Go to Requests, Report, click the New Matrix or Chart Report from the Advanced Reports section. Select "New Vs Closed" from the matrix column drop down, set the date interval. Then go to the Conditions tab and add the three dates conditions. See screen shot below.