Avensoft
On-Demand Help Desk Help Desk Software Free Trial How To Buy Support More Products About Us
SQL Server Preparation | Installation on Windows Server 2008 / Windows Vista | Installation on Windows 2003 and older
Installing nService on Windows Vista / Windows Server 2008
1. Prepare MS SQL Server
The installer will create a new database using the "sa" account. You need to configure your SQL Server to allow SQL Server authentication. In addition, you need to make sure the "sa" database administrator account is enabled and has a non-blank password. If you don't have SQL Server or don't know how to do the above, click here.
2. Prepare IIS
Install IIS Web Deployment Tool. If you are running Vista, you need to enable IIS first.
3. Install nService
Download nService4c.zip (3M). Go to Control Panel, Administrative Tools, run IIS Manager. Select the website you want to run nService under, click the Import Application action on the right panel. When prompted, select the nService zip file you just downloaded.

If you receive the error "Could not load file or assembly 'Microsoft.SqlServer.ConnectionInfo...", install SQL Server Management Object, then retry the import.
4. Configure nService
Follow the instructions on the welcome page of nService to change the sessionState in web.config from InProc to StateServer. Sign in to nService as ns4.admin with no password. Keep in mind that your nService web site may be slow the first time you use it because IIS needs to compile its web pages.
5. Request a trial license
Without a license, nService allows one technician and unlimited end users. To request a trial license that allows multiple concurrent technicians, send an email to sales5@avensoft.com.
Import nService Application
Enter database information